FAQ

What do I get with my bike rental?

All bike rentals come with a helmet, pump, spare tube kit, lock, water bottle holder and map. We can provide extra accessories for an additional fee.

I'm not a confident cyclist. What support can you give me?

We understand that riding a bike can sometimes be a bit daunting. At NQ Cycle Journeys we provide:

  • quality, serviced bikes

  • personalised fitting 

  • education and information on how to use your bike

  • maps and route advice

  • mechanical support

Please do not hesitate to contact us if you have any queries or concerns.

You are only open from Friday to Monday. Is it possible to rent and return outside of these hours?

It may be possible to provide bike rental outside of our advertised opening hours. We are a small, start-up business and still working our day jobs. Contact us to arrange bike rental after hours.

Which payment methods do you accept?

We accept cash, eftpos, all major credit cards and online payments through our booking portal.

Do you offer gift cards?

Yes. Contact us if you wish to purchase a gift card or voucher.